Privacy Policy

Last updated: October 2025

At Red Lotus Consultancy Limited (“Red Lotus”, “we”, “us”, or “our”), we care deeply about your privacy.
This policy explains what personal information we collect, how we use it, and the choices you have.
We keep things as clear and simple as possible — no hidden jargon, no surprises.


1. Who we are

Red Lotus Consultancy Limited is a UK-registered company that helps organisations create equitable workplaces and unlock hidden talent.

Registered address: First Floor Offices, 25 Sanders Road, Finedon Road Industrial Estate, Wellingborough, NN8 4NL
Email: jo@redlotusconsultancy.com

We are the data controller for your personal information, which means we’re responsible for how it’s used and protected.


2. What information we collect

We collect different types of information depending on how you interact with us:

How you interact What we collect
Visit our website Technical data like your IP address, browser type, device, and pages visited (through cookies or analytics tools).
Subscribe to our newsletter Your name and email address.
Book a call or workshop Your contact details and anything you choose to share in the booking form.
Work with us as a client Business contact details, payment information (if applicable), and correspondence related to your engagement.

We only collect information that’s relevant, necessary, and proportionate to what we do.


3. How we use your information

We use your information to:

  • Send you updates, insights, and resources you’ve asked for
  • Respond to enquiries or booking requests
  • Deliver and manage our services and events
  • Improve our website and understand how visitors use it
  • Meet our legal, accounting, and compliance obligations

We do not sell your data. Ever.


4. Marketing and newsletters

If you sign up for our newsletter Social Mobility Matters, we’ll only contact you with your explicit consent. You can unsubscribe anytime by clicking the link in our emails or by contacting us directly at jo@redlotusconsultancy.com.

We use MailerLite to manage our mailing list. MailerLite acts as our data processor, storing your data securely on our behalf. MailerLite may process data outside the UK or EU, but only under approved legal safeguards (such as Standard Contractual Clauses).


5. Cookies and analytics

Our website may use cookies and analytics tools to help us understand how visitors use our content and to improve user experience.

Cookies are small text files stored on your device. You can control or delete them at any time through your browser settings.

If we add Google Analytics or other tracking tools in the future, we’ll update this notice to explain exactly what data they collect and how it’s used.


6. Sharing your information

We only share your personal data when necessary — for example:

  • With trusted service providers (like MailerLite or Calendly) who help us run our business
  • With professional advisers such as accountants or legal representatives when required
  • When we’re legally obliged to share data (for example, with regulators or law enforcement)

All our third-party partners are required to handle your data securely and only for the purposes we’ve agreed.


7. How long we keep your data

We keep your information only for as long as it’s needed:

  • Newsletter subscriptions: until you unsubscribe
  • Enquiries and bookings: up to 12 months after last contact
  • Client contracts: up to 6 years for legal and tax purposes

When data is no longer needed, it’s securely deleted.


8. Your rights

Under UK data protection law, you have the right to:

  • Access the data we hold about you
  • Ask us to correct inaccurate information
  • Request deletion of your data (“the right to be forgotten”)
  • Object to processing or withdraw consent
  • Request a copy of your data in a portable format

You can exercise any of these rights by emailing jo@redlotusconsultancy.com.
We’ll respond within 30 days.

If you’re not happy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.


9. Data security

We take appropriate security measures to protect your personal data, including encryption, secure servers, and limited staff access.

While no system can be 100% secure, we do everything reasonably possible to prevent unauthorised access, loss, or misuse of your information.


10. Changes to this policy

We may update this policy occasionally to reflect changes in how we operate or legal requirements.
The latest version will always be available at redlotusconsultancy.co.uk/privacy-policy.


Questions?
If you have any concerns or would like to talk about how your data is used, contact:
📧 jo@redlotusconsultancy.com
We’ll always aim to resolve issues quickly and transparently.